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SHIPPING INFORMATION

We are offering free international shipping on all orders.

orders are shipped from tulum, mexico to the US and anywhere in the world.

orders typically arrive in 20-25 business days.

In case of the need of express shipping, Adicional fee is charged and orders typically arrive in 3-5 business days.

 

RETURN POLICY

Items purchased online may be returned online or to our caló tulum retail location within 30 days of purchase.


Items must be returned new, unused and with all CALÓ garment tags still attached.

return shipping is the Responsibility of the customer and a full refund will be issued upon safe receipt of the package.


Items marked “final sale” are not eligible for return.

Returns that do not meet our policy will not be accepted.

If you have any further questions, please contact our CUSTOMER CARE team by by email at INFO@CALO.MX

CUSTOMER SERVICE CONTACT FORM

PLEASE FILL IN THE FORM BELOW WITH YOUR INQUIRY AND WE WILL BE IN TOUCH WITHIN 1 BUSINESS DAY.

OUR CUSTOMER SERVICE TEAM IS AVAILABLE FROM NOON - 11PM EST AND YOU CAN CONTACT THEM DIRECTION ON CALO.MX

 

 

Name *
Name

WE WILL RESPOND TO YOUR CUSTOMER INQUIRY WITHIN 24HOURS